CrisisMgmt

Services

Crisis & Incident Management

5-Day Consulting Engagement.

Making the right decisions along with sound corporate communications, will significantly
affect the outcome and future viability of an organization.

A formal Crisis Management Plan should be a standard element in any Business Continuity
Program. When building a BCP, many businesses focus only on the recovery of business
functions and infrastructure. They fail to consider the initial steps and ongoing management
of a disaster situation. For example, when faced with a disaster, what steps would be taken
immediately to install confidence and credibility with your customers, stakeholders,
employees, etc.? These issues and others will be covered in BARIC’s Crisis Management
Workshop. This workshop will provide guidance and enhance senior management’s
decision making ability during an unplanned business interruption.

Areas to be considered include:
o Immediate Notification (Internal & External)
o Levels of Notification
o Media Management
o Development of an Emergency Operations or Command Center
o Corporate Communication Requirements
o Ongoing staff & family communications
o Ongoing vendor and client communications
o Escalation Requirements
o Employee Needs (Counseling, etc.)
o Workshop is conducted at client site

BENEFITS:
o Integrate your existing contingency plans and lines of communication
o Identify the members of a Crisis Management Team and their roles & responsibilities
o Provide the required focus for an effective response

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Toronto - Chicago - Atlanta - Call 905-435-3692